Protecting your personal information is a top priority for the Klumis team. As such we have implemented internal processes and allocated the needed resources to comply with the UE Regulations 2016/679 (“GDPR”) and well as any other applicable law concerning your personal data.
We reserve the right to modify and update the present document and the way in which we process your personal data according to legal requirements and to our practices. So please periodically check this page in order to be up to date with your Privacy Policy.
The Privacy Policy
Describes how your personal data is collected, used, and shared when you visit klumis.com. We will refer in the following paragraphs to klumis.com as the “Site”.
When we refer to “Personal Information” in this document we talk about two types of personal data: “Device Information” and “Order Information”, which are detailed below.
Who we are and how you can contact us:
Klumis.com is a project of Klumis e.U., based in Vienna, Austria. If you need any other additional info please write us an email at elena@klumis.com mentioning as the subject of the email: “To the Responsible for Personal Data Protection”.
Why we collect some information about your personal data:
Generally, we collect your personal data directly from you so you have control over what type of information you share with us. Also we collect some information about which content you visit on the Site.
We do not want to collect or use personal information about minors who have not at least 16 years old. Also we do not collect sensitive data that would not comply with the laws of data protection.
Why we collect your personal data and how we use it:
- In order to personalize your experience on the Site.
- To better serve your personal interests with the services and products that we offer.
- To be able to contact you in case there are invoicing or delivery issues with your orders on our Site.
- To fulfill any orders or reservations placed through the Site.
- To screen our orders for potential risk or fraud.
- To improve our services.
- For marketing purposes, in line with the preferences you have shared with us, giving you the possibility to opt in and edit your preferences for every type of direct marketing activity that we will do. To protect our legitimate interests according to the law.
- To communicate with you. Our community is of top importance to us and we like to keep in touch with you and hear your voice and your opinion about Klumis.
- To optimize the Site. To assess the success of our content and campaigns.
- To remind you and promote to you through social media the top content you visited on our Site. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
- To develop our Site and to create marketing campaigns we work with Partners and Agencies: we make sure that they have access to data according to the data privacy laws.
- Your information will be transferred outside of Europe, including to Canada and the United States.
What personal information do we collect:
When you visit the Site, certain “Device information” is automatically collected about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We also collect information about the web pages that you view, what websites or search terms referred you to the Site and how you interact with the Site.
When you make a purchase, a product reservation or attempt to make a purchase through the Site, we collect “Order information” from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
The technologies that we use to collect Personal Information:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- For the Google Pixel you can consult the Google Terms and Conditions here: https://policies.google.com/privacy.
- For the Facebook Pixel you can consult the Facebook Terms and Conditions here: https://www.facebook.com/about/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
What are your rights:
- If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. You can ask for access, to modify or erase your personal data according to the legal requirements.
- You can contact the authorities regarding your rights.
We can use your personal data even if you requested us to stop using it, for the following 2 purposes:
- to comply with a legal obligation,
- to protect ourselves in court.
You can opt out of targeted advertising:
- for Facebook https://www.facebook.com/settings/
- for Google https://www.google.com/settings/ads/anonymous
- on the Digital Advertising Alliance’s opt-out portal http://optout.aboutads.info/
- we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser
Contact Klumis at:
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at elena@klumis.com or by mail using the details provided below:
Klumis e.U., Vienna 1100, Austria